A Website Compliance Audit reviews your informational website to insure that your organization is in compliance with relevant laws, regulations, and best practices. We will review the entire site to verify that links are operational and are in accordance to accepted practices. Also included is a review of the organization’s policies and procedures for management and providing continuity for the website services.
Process
Reliant’s Website Compliance Audit service follows the basic process outlined below:
- Review written policy and procedure
- Mirror website
- Review layout, links and information on website
- Review compliance with all relevant laws and regulations
- Review all relevant customer tools including response items such as email and instant message to ensure staff is monitoring the system correctly
- Create report with detailed remediation steps
- Review report with internal staff
Items Reviewed
The following specific items are reviewed in the website compliance audit:
- Links – Reliant will verify all links and insure they are appropriate
- Policy and Procedure – Reliant will ensure the policy and procedure documents meet regulations and industry best practice
- Online feedback – Reliant will review that emails and instant messages and other forms of communications are working as intended
- Laws and Regulations – Reliant will ensure that the organization is in compliance with regulations from FFIEC, FDIC, and NCUA including the following:
- Americans with Disabilities Act
- Bank Secrecy Act (BSA)
- Children’s On-line Privacy Protection Act (COPPA)
- Equal Employment Opportunity Commission (EEOC)
- E-Sign Act
- Fair Credit Reporting
- Fair Housing
- FDIC Logo and FDIC Insurance
- GLBA
- HIPAA
- NCUA Logo and NCUA Insurance
- OFAC
- Online Privacy Protection
- Patriot Act
- Privacy Act
- Regulation B – Equal Credit Opprtunity Act
- Regulation BB (CRA) – Community Reinvestment Act
- Regulation C (HDMA) – Home Mortgage Disclosure Act
- Regulation CC – Expedited Funds Availability Act
- Regulation DD (TISA) – Truth in Savings Act
- Regulation E – Electrnic Funds Transfer Act
- Regulation FD – Public Disclosure
- Regulation X – (RESPA) Real Estate Settlement Prcedures Act
- Regulation Z (TILA) – Truth in Lending Act