A public website can create operational, reputational, privacy, accessibility, and regulatory concerns when content or controls are outdated. Reliant System’s website compliance audit provides a structured review of an informational website and the processes used to maintain it.
We identify observable issues, compare relevant content and practices with the requirements selected for the engagement, and provide practical remediation guidance. Because obligations vary by organization, industry, audience, jurisdiction, and website function, the audit scope is agreed in advance.
What a Website Compliance Audit Covers
The review can address website content, navigation, links, notices, forms, communication channels, and supporting governance. We also consider how content is approved, updated, monitored, and preserved so that the assessment goes beyond a point-in-time scan.
This service is an operational and technical review, not legal advice or a guarantee of compliance. Your organization or qualified legal counsel remains responsible for determining which laws and regulations apply and for interpreting legal obligations.
Our Website Audit Methodology
1. Confirm the site and requirements in scope
We document the authorized domains, public pages, website functions, user journeys, organizational policies, and selected requirements to be reviewed. If the site accepts submissions, provides account access, or connects to third-party services, those features are identified so expectations and testing limits are clear.
2. Capture and review website content
Reliant System inventories or mirrors accessible website content as appropriate, then reviews representative pages and sitewide elements. The review may examine broken or misleading links, outdated information, disclosures, privacy notices, accessibility indicators, contact methods, downloadable documents, branding, and consistency across pages.
3. Evaluate supporting processes
We review available policies and procedures for website ownership, content approval, change management, continuity, issue reporting, and response monitoring. Where email, contact forms, chat, or other feedback tools are in scope, checks are coordinated with designated staff to avoid sending unexpected or sensitive test data.
4. Analyze and report findings
Findings are documented with context, affected locations, and recommended actions. We distinguish observed conditions from items requiring legal, regulatory, or internal-policy interpretation. Issues can be prioritized by potential impact, reach, effort, and urgency.
Common Review Areas
- Navigation, broken links, redirects, and inaccurate or stale content
- Accessibility-related content and interaction concerns observable within scope
- Privacy notices, data-collection disclosures, and public-facing forms
- Required logos, notices, statements, or disclosures identified for review
- Email, messaging, feedback, and escalation processes
- Website-management, approval, continuity, and recordkeeping procedures
- Third-party tools or links visible from the public website
Automated checks may support the review, but they do not replace manual analysis or determine legal compliance on their own.
Audit Deliverables
- A documented scope and review criteria
- An inventory of reviewed pages, functions, or representative samples
- Findings with affected URLs or examples where available
- Prioritized remediation recommendations
- Items that require confirmation by management, counsel, or another specialist
- A results review with relevant internal stakeholders
Related Services
For a broader review of technical and administrative safeguards, see our Information Security Audit. Organizations evaluating enterprise technology risk can also explore Risk Management. If authorized testing of website security is needed, review our Penetration Testing service.
Frequently Asked Questions
Does the audit certify that our website is compliant?
No. We report observed conditions against agreed criteria. Legal counsel and the organization should determine applicable obligations and make final compliance decisions.
Can you review accessibility concerns?
Yes, accessibility-related checks can be included in scope. The methods, pages, content types, and reference criteria should be defined before the review.
Will the audit test forms and communication channels?
It can. Any submissions or response tests are authorized and coordinated in advance, with safe test data and agreed handling procedures.
Request a Website Review
To discuss your website, applicable internal requirements, and the right review scope, contact Reliant System. We can define a focused engagement and the deliverables your stakeholders need.